Modul
Business & Service Engineering [M-WIWI-101410]
Credits
9Recurrence
Jedes SemesterDuration
1 SemesterLanguage
German/EnglishLevel
4Version
8Responsible
Organisation
- KIT-Fakultät für Wirtschaftswissenschaften
Part of
Bricks
Identifier | Name | LP |
---|---|---|
T-WIWI-102639 | Business Models in the Internet: Planning and Implementation | 4.5 |
T-WIWI-102848 | Personalization and Services | 4.5 |
T-WIWI-110887 | Practical Seminar: Service Innovation | 4.5 |
T-WIWI-109940 | Special Topics in Information Systems | 4.5 |
T-WIWI-112757 | Digital Services: Innovation & Business Models | 4.5 |
T-WIWI-102847 | Recommender Systems | 4.5 |
T-WIWI-106201 | Digital Transformation of Organizations | 4.5 |
T-WIWI-102641 | Service Innovation | 4.5 |
T-WIWI-113160 | Digital Democracy | 4.5 |
Competence Certificate
The assessment is carried out as partial exams (according to Section 4 (2), 1-3 SPO) of the single courses of this module, whose sum of credits must meet the minimum requirement of credits of this module. The assessment procedures are described for each course of the module separately.
The overall grade of the module is the average of the grades for each course weighted by the credits and truncated after the first decimal.
Competence Goal
The student should
- learn to develop and implement new markets with regards to the technological progresses of information and communication technology and the increasing economic networking
- learn to restructure and develop new business processes in markets under those conditions
- understand service competition as a sustainable competitive strategy and understand the effects of service competition on the design of markets, products, processes and services.
- improve his statistics skills and apply them to appropriate cases
- learn to elaborate solutions in a team
Prerequisites
None
Content
This module addresses the challenges of creating new kinds of products, processes, services, and markets from a service perspective in the context of new developed information and communication technologies and the globalization process. The module describes service competition as a business strategy in the long term that leads to the design of business processes, business models, forms of organization, markets, and competition. This will be shown by actual examples from personalized services, recommender services and social networks.
Recommendation
None
Workload
The total workload for this module is approximately 270 hours. For further information see German version.