Event

The course deals with various aspects of problem solving and communication processes and is divided into two parts. The first part of the course addresses the fundamental steps in the problem-solving process; namely, problem identification, problem structuring, problem analysis and communication of solution. Ideas for structuring problem solving processes will be discussed and the perquisites for and principles of structured communication based on charts and presentations will be explained. The second part of the course addresses important concepts in leadership, including the context-specificity of influence, the choice of leader and the characteristics of employees. The course content reflects current issues in management and communication practice and is oriented toward the practical application of theoretical insights to these issues. In this respect, the course aims to develop interdisciplinary skills.

Learning Objectives:

After passing this course students are able to

• structure problem solving processes.
• apply the principles of focused communication based on charts and presentations.
• understand leadership in the context of situation and personality.

Recommendations:

None.

Workload:

The total workload for this course is approximately 60 hours. For further information see German version.

Assessment:

Depending on further pandemic developments, the examination will be offered in the summer semester 2021 either as an open-book examination (examination performance of a different kind according to SPO § 4 para. 2, item 3), or as a 60-minute written examination (written examination according to SPO § 4 para. 2, item 1).

It is expected that the exam will take place at the beginning of the semester's lecture-free period.

The examination is offered every semester and can be repeated at any regular examination date.